Order & Shipping

  • After you place an order and make the payment, a confirmation will be automatically generated to your email. If you find any discrepancy between your intended order and our records, please email us immediately at service@vinstella.com.
  • Once your product is shipped, you will be notified through email with a tracking number for you to monitor your shipment.
  • Shipping will take 3 to 7 business days within Malaysia. Shipment to destinations beyond Malaysia may take 8-14 days depending on the location.
  • Delivery fees are charged separately from the price of the products.
  • All shipping prices indicated exclude custom duties and fees which may be incurred for international shipments outside of Malaysia. Additional custom duties and fees will be borne by the customer.
  • If you intend to change your address after confirming your payment, please contact us as soon as possible. Once your item is shipped, you will not be able to change the shipping address.